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Whoever you are, whatever the problem

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How we can help

Citizens Advice provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

Our aim is to:

Provide the advice people need for the problems they face.

Improve the policies and practices that affect people’s lives.

An adult woman wearing a pink shirt and a blue lanyard is standing in an office setting. She has a wide smile on her face.
There is a woman with tied-up hair and long nails holding a phone. A short-haired man is sat next to her on the couch, and they are both looking at the phone in her hand.

Find your answers online

Our online free advice from Citizens Advice can help you find a way forward, whatever problem you face.

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Volunteer with us

Volunteers are vital to the Citizens Advice Service working in partnership with staff to provide quality advice and support to deliver services across Greater Manchester. The Citizens Advice volunteering programme is one that offers a way to really support and get to know your local community.

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Our Impact

Last year we helped 90,000 people in the region take charge of their finances by offering guidance and support on debt and benefits. Helped thousands of families into secure housing, supported victims of crime, worked with people struggling to remain in or find employment and provided access to the skills and advice that will allow parents to give their children the best start in life. Our advice makes communities more independent, saves time and money for public services, and brings income into the region.

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45k+

People helped

Last year we supported over 45 thousand people from across the region find a way forward with their problem.

120k

problems resolved

Our advisers were able to resolve over 120,000 problems that were presented to them in the last 12 months.

£19m

income gained

in increased income through debts written off, benefits gained and consumer compensation for local people.

Get Involved

There are many ways in which you can help support our work. Follow us on social media and amplify our messages, volunteer for one of our local offices or make a financial donation.

Follow Us

Keep up to date with how our advice makes communities more independent, saves time and money for public services, and brings income into the region.

Volunteer Opportunities

Find out how you can make a difference. Learn about the range of roles available across the region.

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Support Us

We are a charity. Help us to keep changing lives with advice.

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Legal Stuff

Disclaimer, privacy & cookies

Citizens Advice SORT Group Ltd, Reg Charity: 1171817, Co Ltd. by Guarantee: 8290395.

Authorised and regulated by the Financial Conduct Authority FRN: 617695

Citizens Advice SORT, The Express Building, 9 Great Ancoats St, Ancoats, Greater, Manchester M4 5AD