Whoever you are, whatever the problem
Advice for the Hearing Impaired
If you are deaf, hard of hearing or speech impaired and use either British Sign Language (BSL) and/or lip reading with live captions, you can now communicate in real time with our Advisers.
We offer video advice appointments and can provide access to a BSL interpreter and/or lip reading with live captions using Google Meet.
Complete the form below.
These services will be accessible on smartphones, laptops and tablets. It may be necessary to download an app and an internet connection will be required using wi-fi or mobile data.
Please note: This service is only for individuals who have hearing and/or speech impairments. If you do not fall in this category, please see our GET HELP pages for other ways you may contact us. Thank you for your cooperation.
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