Whoever you are, whatever the problem
Specialist Advice
Energy Advice
Citizens Advice SORT's Energy Team offers free, expert advice to residents of Greater Manchester who are struggling with high energy costs. We can help you understand your energy usage, explore financial assistance options, and recommend ways to improve your home's energy efficiency.
Macmillan Caseworkers
Facing a cancer diagnosis can be overwhelming. Our dedicated Macmillan specialist casework team provides emotional and practical support to people living with cancer in Greater Manchester. We can help you navigate the healthcare system, access financial assistance, and connect with vital resources during this challenging time.
Money Advice
Worried about debt, bills, or managing your finances? Citizens Advice SORT's friendly money advice team is here to help. We offer free, confidential advice to residents of Greater Manchester, helping you find solutions to manage your money, explore debt solutions, and achieve financial stability..
How we can help
Citizens Advice provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
Our aim is to:
Provide the advice people need for the problems they face.
Improve the policies and practices that affect people’s lives.
Find your answers online
Our online free advice from Citizens Advice can help you find a way forward, whatever problem you face.
Volunteer with us
Volunteers are vital to the Citizens Advice Service working in partnership with staff to provide quality advice and support to deliver services across Greater Manchester. The Citizens Advice volunteering programme is one that offers a way to really support and get to know your local community.
Our Impact
Last year we helped 90,000 people in the region take charge of their finances by offering guidance and support on debt and benefits. Helped thousands of families into secure housing, supported victims of crime, worked with people struggling to remain in or find employment and provided access to the skills and advice that will allow parents to give their children the best start in life. Our advice makes communities more independent, saves time and money for public services, and brings income into the region.
45k+
People helped
Last year we supported over 45 thousand people from across the region find a way forward with their problem.
120k
problems resolved
Our advisers were able to resolve over 120,000 problems that were presented to them in the last 12 months.
£19m
income gained
in increased income through debts written off, benefits gained and consumer compensation for local people.
Get Involved
There are many ways in which you can help support our work. Follow us on social media and amplify our messages, volunteer for one of our local offices or make a financial donation.
Follow Us
Keep up to date with how our advice makes communities more independent, saves time and money for public services, and brings income into the region.
Volunteer Opportunities
Find out how you can make a difference. Learn about the range of roles available across the region.
Support Us
We are a charity. Help us to keep changing lives with advice.
Legal Stuff
Citizens Advice SORT Group Ltd, Reg Charity: 1171817, Co Ltd. by Guarantee: 8290395.
Authorised and regulated by the Financial Conduct Authority FRN: 617695